Vilkår for TrygFonden Hjerteløber App

Her finder du:
• Samtykke og privatlivspolitik
• End User License Agreement (slutbrugerlicens)

Version 2.0. Maj 2018 

Som Hjerteløber kan du blive kontaktet, når alarmcentralen (1-1-2) registrerer et hjertestop i nærheden af, hvor du befinder dig.

Persondata og formål i samtykket
Du giver samtykke til, at TrygFonden indsamler og behandler: 

  • De oplysninger, som du giver i Hjerteløber App’en (dit mobiltelefonnummer, e-mailadresse, navn, fødselsår, køn, erhverv, region, evt. tidspunkt for HLR-kursus, brugernavn og password) 
  • Oplysninger om din geografiske placering (lokation) 

 Formålene med indsamlingen af disse oplysninger er: 

  • At registrere dig som bruger af Hjerteløber App’en og foretage ændringer i registreringen 
  • At kunne udregne, om din aktuelle lokation gør, at du er mulig Hjerteløber til et hjertestop
  • Bekræftelse af din identitet til generhvervelse af password og andre sikkerhedsformål
  • Kontakt til dig ved ændring i slutbrugerlicensaftalen, privatlivspolitikken eller samtykket 
  • Generel information til dig om Hjerteløber App’en og Hjerteløber projektet 
  • Statistik, analyse og evaluering af Hjerteløberprojektet

Vedr. oplysninger om din lokation kan vi oplyse, at vi anvender servicen Significant change of location, som ser din seneste lokation baseret på fx mobilmaster og wi-fi. Kun oplysning om din seneste lokation indsamles, og sker der ikke væsentlige ændringer inden for 72 timer slettes også denne oplysning.

Du giver også samtykke til videregivelse af de indsamlede oplysninger til Region Hovedstaden, Kongens Vænge 2, 3400 Hillerød til brug for forskning med Region Hovedstaden som ny dataan-svarlig, og til Region Midtjylland, Præhospitalet, Olof Palmes Allé 34, 8200 Århus N som ny dataansvarlig. Forskningen vil bl.a. undersøge, hvilken effekt Hjerteløberprojektet har, og hvordan det evt. kan forbedres.

Supplerende services
Til at sikre optimal drift af Hjerteløber App’en anvendes cookies og en række yderligere services, herunder bl.a. Hockey App, Google Analytics, Microsoft Azure og Xamarin Insights.

Frivillighed
Det er frivilligt at give samtykke og oplyse persondata ved din registrering som Hjerteløber, men det er nødvendigt, hvis du vil registreres som bruger af Hjerteløber App’en og dermed som Hjerteløber.

Tilbagekaldelse af samtykke og sletning af inaktive profiler
Du kan til enhver tid tilbagekalde samtykket. Det vil dog ikke påvirke behandlingen forud for tilbagekaldelsen eller behandlingen i forskningsprojektet om missioner, hvor du har været alarmeret. Tilbagekaldelsen kan ske ved, at du i app’en under ”Profilindstillinger” trykker på ”Log ud og slet bruger”, eller ved at du kontakter os på info@TrygFonden.dk.

Hvis du sletter app’en eller slår lokalitetstjenester fra, så modtager vi ikke oplysninger om din lokation. Hvis vi gennem en periode på 3 måneder ikke har modtaget oplysninger om din lokation, så betragter vi din profil som inaktiv, og vi vil derefter slette den.  

Dine rettigheder
Du har efter lovgivningen en række rettigheder i forhold til behandlingen af dine persondata, herunder ret til indsigt i persondata, ret til at få ændret ukorrekte oplysninger, ret til at gøre indsigelse mod behandlingen af persondata. Du kan selv i app’en under ”Profilindstillinger” se de oplysninger, som du har indtastet i app’en, og her kan du også opdatere dine oplysninger. 

Kontakt til den dataansvarlige
Hvis du har nogen spørgsmål vedrørende behandlingen af dine personoplysninger eller udnyttelsen af dine rettigheder, er du velkommen til at kontakte TrygFonden, som er dataansvarlig. Det kan du gøre her:

TrygFonden
Hummeltoftevej 49
2830 Virum
Tlf.: 45 26 08 00
info@TrygFonden.dk

Hvis du ønsker at klage over vores behandling af persondata om dig, kan du kontakte Datatilsynet. Kontaktdata finder du på www.datatilsynet.dk.

End User License Agreement
Version 2.0. May 2018

1. Introduction
1.1 This Hjerteløber App (“Hjerteløber App”) End User License Agreement (“EULA”) is made between TrygFonden as licensor, operator and provider of the Hjerteløber App and you who have: 1) registered as a Hjerteløber and 2) downloaded the Hjerteløber App such that you may access and use the Hjerteløber App functionality from your mobile device. You are hereafter referred to as "User".
1.2 The Agreement (“Agreement”) consists of i) the EULA, ii) the Consent provided by User in the App to the processing of the personal data and iii) the Hjerteløber App Privacy Notice.
1.3 TrygFonden’s vision is to increase the survival rate for persons suffering acute cardiac arrest by making it possible for the emergency service centres (112) in Denmark to request the assistance of voluntary “Hjerteløbers” who can help with Cardio Pulmonary Re-suscitation (heart massage) (“CPR”) and if possible, deliver heart defibrillators (“AED”).
1.4 TrygFonden has initiated a pilot project in the Capital Region of Denmark where - in co-operation with The Emergency Medical Services Pre-Hospital Services in the Capital Region of Denmark (“EMS”) - TrygFonden will examine whether assistance of a “Hjerteløber” increases the survival rate for persons with out-of-hospital cardiac arrest. TrygFonden wishes to base the pilot project on this mobile device application. TrygFonden hopes that the pilot project will become a success in such a way that the “Hjerteløber” scheme will be rolled out in all of Denmark. 
PLEASE READ THIS CAREFULLY. 

1.5 THE AGREEMENT IS A LEGAL AGREEMENT BETWEEN USER AND TRYGFONDEN. USER AGREES THAT THE AGREEMENT HAS THE BINDING LEGAL FORCE AND EFFECT OF A CON-TRACT SIGNED IN INK AND DELIVERED IN PERSON. BY PRESSING THE “I ACCEPT” BUT-TON AND BY INSTALLING, ACCESSING, USING ANY PART OF THE HJERTELØBER APP, US-ER EXPRESSLY AGREES TO BE BOUND BY THE TERMS OF THIS EULA. IF USER DOES NOT AGREE TO ALL OF THE TERMS OF THIS EULA, USER MUST IMMEDIATELY UNINSTALL THE HJERTELØBER APP.
1.6 THE AGREEMENT IS APPLICABLE FOR ALL RELEASED VERSIONS OF THE HJERTELØBER APP. 
1.7 THE AGREEMENT MAY BE AMENDED FROM TIME TO TIME. TRYGFONDEN PROVIDES NO-TICE TO USER OF AMENDMENTS BY POSTING THE UPDATED AGREEMENT IN THE APP, AND USER’S CONTINUED USE OF THE APP WILL SIGNIFY HIS/HER AGREEMENT TO THE UPDATED TERMS. AMENDMENTS OF CONSENT MAY FOLLOW A DIFFERENT PROCEDURE, AS REQUIRED BY APPLICABLE DATA PROTECTION LEGISLATION.
2. Hjerteløber App Usage Terms
2.1 Description. The Hjerteløber App is a software application and the software is proprie-tary to SMSlivråddare Skandinavien AB in Sweden, and TrygFonden has a right to subli-cense the right of use to User. The Hjerteløber App is designed to allow User to use the Hjerteløber App functionality via his/her mobile device. Intellectual property laws and treaties protect the Hjerteløber App. User’s use of the Hjerteløber App is licensed and not sold. Save for the Users rights under applicable data protection legislation, User waives all claims to any rights in any data and information and intellectual property rights which may be provided hereunder by a party.
2.2 Third Party Vendors/Distributors. User is aware that TrygFonden makes no warran-ties with reference to any third party vendor/distributor software and/or services that are complementary or used in conjugation with the Hjerteløber App. Although the intend-ed use of the Hjerteløber App is to facilitate lifesaving resuscitation in sudden cardiac ar-rest and similar urgent conditions, no warranty or representation is given with respect to the outcome thereof or the functionality of the Hjerteløber App.
2.3 Accessibility and Function. User agrees that from time to time, the Hjerteløber App may be inaccessible or inoperable for any reason, including, without limitation: (i) equip-ment (hardware) malfunctions; (ii) software malfunctions; or (iii) periodic maintenance procedures or repairs which TrygFonden may undertake from time to time. TrygFonden is not responsible, directly or indirectly, for the performance and/or reliability of third party vendor/distributor system, equipment or otherwise, or User’s Internet Service Pro-vider (ISP).
2.4 Equipment. User shall be solely responsible for providing, maintaining, and ensuring compatibility with the Hjerteløber App and hardware, other software, electrical and other physical requirements for User’s use of the Hjerteløber App, including, without limitation, telecommunications and Internet connection(s), ISP, web browsers and/or other equip-ment, programs and services required to access and use the Hjerteløber App and follow up on calls for assistance.
2.5 Grant of License. TrygFonden grants User a non-exclusive, time-limited, revocable, non-transferable, non-sublicenseable right and license to use the Hjerteløber App for Us-ers personal, non-commercial purposes via a mobile device. User's license to use the Hjerteløber App is conditioned on User's compliance with the terms of the Agreement, and User's license to use the Hjerteløber App terminates immediately upon User's mate-rial breach of the terms of the Agreement and upon uninstalling the Hjerteløber App. Us-er may not sublicense, transfer, or assign the Hjerteløber App, directly or indirectly, to any person, entity, partnership, organization, association or otherwise, for any reason.
2.6 Upgrades. During the term of the license, User is entitled to upgrade the Hjerteløber App to the latest version as provided by TrygFonden. User must update to the latest version of the Hjerteløber App to be able to receive and respond to alerts call-ing for assistance. TrygFonden does not undertake any liability for User’s inability to re-spond to such alerts.
3. Term/Fees
3.1 Term. The term of the Agreement begins upon User's download of the Hjerteløber App and acceptance of the EULA and grant of the consent and continues until terminated pur-suant to Section 8 or when User uninstalls the Hjerteløber App.
3.2 Fee. User will not receive any fee or other remuneration in regards to his or her re-sponse to calls for assistance and performance of assistance in regards to victims suf-fering a suspected or actual cardiac arrest or similar condition.
4. User Representations and Warranties
4.1 User represents and warrants to TrygFonden that: (a) User is over the age of eighteen (18) and has the power and authority to enter into and perform User's obligations under the Agreement; (b) all information provided by User to TrygFonden is truthful, accurate and complete; (c) User shall comply with all terms and conditions of this EULA including, without limitations, the provisions set forth in Section 5; (d) User has provided and shall provide accurate and complete registration information including e.g. User's legal name, email address, and telephone number; and (e) User acknowledges that all right, title, and interest to the Hjerteløber App belongs to SMSlivråddare Skandinavien AB and (f) the User, and not TrygFonden, is solely responsible for the security and use of User's login and password. TrygFonden reserves all rights not expressly granted to User in this EULA. 
5. Confidentiality
5.1 User agrees not to transmit or disclose any victim personal data nor personal data relat-ing to any other persons unless this is necessary for the vital interests of the victim of the emergency and the victim is unable to provide his/her consent to the disclosure of the personal data, e.g. disclosing information to rescuers or other health care profes-sionals included in the rescue or disclosure is necessary for reasons relating to estab-lishment, exercise or defence of legal claims. This includes, but is not limited to, location, names or other specific circumstances which can be related to third parties e.g. victims suffering a suspected or actual cardiac arrest.
5.2 User shall be solely responsible for any authorized or unauthorized access to User's ac-count in the Hjerteløber App by any person, entity, partnership, organization, association, or otherwise. This does not relieve TrygFonden of its responsibilities as the data control-ler.
6. Security of User’s System
6.1 User shall be responsible for the security, confidentiality, and integrity of all messages and the content that User receives, transmits through or stores via the Hjerteløber App or on any equipment used to access the Hjerteløber App. This does not relieve Tryg-Fonden of its responsibilities as the data controller.
7. Prohibited Uses
7.1 Errors, Acts, Omissions and Unacceptable Use. User, directly or indirectly, agrees not to engage in, facilitate, or encourage any unlawful or unethical use of the Hjerteløber App or any information derived through the Hjerteløber App. This includes but is not lim-ited to (i) disclose, store or transmit unsolicited messages, chain letters, or unsolicited commercial email; (ii) disclose, store or transmit material that, to a reasonable person may be considered abusive, obscene, pornographic, defamatory, harassing, grossly of-fensive, vulgar, threatening or malicious; (iii) disclose, store or transmit files, graphics, software or other material or information that actually, impliedly, or potentially infringes the copyright, trademark, patent, trade secret, trade name or other intellectual property right of any person, entity, partnership, organization, association or otherwise; (iv) cre-ate a false identity or to otherwise attempt to mislead any person, entity, partnership, organization, association or otherwise, as to the identity or origin of any communication; (v) distribute, re-distribute, or permit transfer of content in violation of any applicable export or import law and/or regulation or restriction, or without all required approvals, li-censes or exemptions; (vi) interfere, disrupt or attempt to gain unauthorized access to other accounts on the Hjerteløber App or any other computer network; (vii) disseminate, store or transmit viruses or any other malicious code or program; or (viii) engage in any other activity deemed by TrygFonden, in its sole discretion, to be in conflict with the spirit or intent of the Agreement.
7.2 Dissemination. User may not disclose software, username(s) and/or password(s) to any other person, entity, partnership, organization, association or otherwise. 
8. Termination
8.1 The Agreement is effective upon User's acceptance of this EULA and grant of consent and shall continue in full force until terminated. User may terminate this EULA for any reason by uninstalling or ceasing use of the Hjerteløber App. The act of uninstalling the Hjerteløber App is not considered or deemed a withdrawal of consent to the processing personal data. Withdrawal of consent must take place separately by contacting Tryg-fonden at the contact point provided below.
8.2 TrygFonden reserves the right, in its sole discretion and without prior notice to User, at any time and for any reason, to: (a) remove or disable access to all or any portion of the Hjerteløber App; (b) suspend User's access to or use of all or any portion of the Hjerteløber App; and (c) terminate the Agreement.
9. Disclaimer of Warranties

PLEASE READ THIS CAREFULLY.

9.1 THE HJERTELØBER APP IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USE OF THE HJERTELØBER APP IS AT USER'S SOLE RISK. TRYG-FONDEN NEITHER WARRANTS THAT THE HJERTELØBER APP WILL BE UNINTERRUPTED NOR ERROR FREE, NOR DOES TRYGFONDEN MAKE ANY WARRANTY AS TO ANY RESULTS THAT MAY BE OBTAINED BY USE OF THE HJERTELØBER APP OR THE INFORMATION MADE AVAILABLE BY THE HJERTELØBER APP. TRYGFONDEN MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. TRYGFONDEN MAKES NO WARRANTIES WITH REFERENCE TO THIRD PARTY SOFTWARE AND/OR SERVICES WHICH USER MAY USE ALONG WITH THE HJERTELØBER APP.
10. Limitation of Liability

PLEASE READ THIS CAREFULLY.

10.1 TO THE FURTHEST EXTENT PERMITTED BY LAW;
10.1.1 UNDER NO CIRCUMSTANCES SHALL TRYGFONDEN, DIRECTLY OR INDIRECTLY, BE LIABLE TO USER OR ANY OTHER PERSON, ENTITY, PARTNERSHIP, ORGANIZATION, ASSOCIA-TION OR OTHERWISE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPE-CIAL OR PUNITIVE DAMAGES FOR ANY MATTER ARISING FROM OR RELATING TO THE AGREEMENT OR THE HJERTELØBER APP, INCLUDING, WITHOUT LIMITATION, USER'S USE OR INABILITY TO USE THE HJERTELØBER APP, CHANGES TO OR INACCESSIBILITY OF THE HJERTELØBER APP, DELAY, FAILURE, UNAUTHORIZED ACCESS TO OR ALTERATION OF ANY TRANSMISSION OR DATA, ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED, CALLS FOR ASSISTANCE OR AGREEMENT ENTERED INTO VIA THE HJERTELØBER APP, OR ANY DATA OR MATERIAL FROM A THIRD PARTY ACCESSED ON OR THROUGH THE HJERTELØBER APP, WHETHER SUCH LIABILITY IS ASSERTED ON THE BA-SIS OF CONTRACT, TORT OR OTHERWISE.
10.1.2 USER'S SOLE REMEDY AND TRYGFONDEN’S SOLE LIABILITY FOR ALL CLAIMS HEREUN-DER, HOWSOEVER ARISING SHALL BE FOR USER TO UNINSTALL THE HJERTELØBER APP AND TERMINATE THE AGREEMENT IN ACCORDANCE WITH SECTION 8.
10.1.3 TRYGFONDEN IS NOT LIABLE FOR ANY ITEMS VIEWED OR TRANSMITTED VIA THE HJER-TELØBER APP.
10.1.4 TRYGFONDEN IS NOT OBLIGATED, DIRECTLY OR INDIRECTLY, TO TAKE ANY STEPS TO PREVENT OR CORRECT ANY ILLEGAL, ABUSIVE OR OTHERWISE INAPPROPRIATE ACTIVITY PERFORMED BY USER, NOR IS TRYGFONDEN OBLIGATED, DIRECTLY OR INDIRECTLY, TO ARCHIVE OR OTHERWISE MAINTAIN OTHER REPRODUCTION OF THE CONTENT WHICH APPEARS OR IS TRANSMITTED ON THE HJERTELØBER APP FOR FUTURE REFERENCE.
10.1.5 TRYGFONDEN IS NOT LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY ACTION OR INACTION WITH RESPECT TO ANY CONTENT ON THE HJERTELØBER APP.
10.1.6 TRYGFONDEN IS NOT RESPONSIBLE, DIRECTLY OR INDIRECTLY, FOR COMPLIANCE OR LACK THEREOF BY ANY THIRD PARTY VENDORS WITH RESPECT TO ANY APPLICABLE LAWS AND REGULATIONS.
10.1.7 TRYGFONDEN DOES NOT GUARANTEE OR WARRANT FUNCTIONALITY AND/OR SECURITY OF INTERNET TRANSMISSIONS.
11. Indemnification
11.1 To the furthest extent permitted by law, User agrees to indemnify, hold harmless, and defend TrygFonden, its shareholders, directors, officers, employees and agents from and against any action, cause, claim, damage, debt, demand or liability, including rea-sonable costs and attorney's fees, asserted by any person, entity, partnership, organiza-tion, association or otherwise, arising out of or relating to: User's use of the Hjerteløber App, including any data or work transmitted or received by User.
12. Privacy Notice
12.1 User has been informed of the Hjerteløber App Privacy Notice, available at [please insert link to the Privacy Notice], TrygFonden encourages User to read the Hjerteløber App Pri-vacy Notice.
13. Miscellaneous
13.1 Waiver. No waiver of any term, provision or condition of the Agreement, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or shall con-stitute, a waiver of any other term, provision or condition hereof, whether or not similar, nor shall such waiver constitute a continuing waiver of any such term, provision or condi-tion hereof. No waiver shall be binding unless executed in writing by the party making the waiver.
13.2 Severability. If any provision of the Agreement is determined to be illegal or unen-forceable, then such provision shall be enforced to the maximum extent possible and the other provisions shall remain fully effective and enforceable. 
13.3 Notice. All notices shall be in writing and shall be deemed to be delivered when sent by mail, or email to either parties' last known email address, respectively. User hereby con-sents to notice by email. All notices shall be directed to a party at the addresses and email addresses last provided by that party. User can only change such email address in the Hjerteløber App.
13.4 Force Majeure. If the performance of any part of the Agreement by either party is prevented, hindered, delayed or otherwise made impracticable by causes beyond the reasonable control of either party, that party shall be excused from such performance to the extent that it is prevented, hindered or delayed by such causes.
13.5 Survival. The terms and provisions of sections 3, 4, 5, 6, 7, 9, 10, 11, 12 and 13 shall survive any termination or expiration of the Agreement.
13.6 Entire Agreement. The Agreement and any agreed terms in the Hjerteløber App and any subsequent amendments to the Agreement constitute the complete agreement be-tween the parties with respect to the Hjerteløber App and supersedes any and all prior or contemporaneous communications, statements and understandings, whether oral or written, between the parties concerning the Hjerteløber App.
13.7 Assignment. TrygFonden may assign all its rights and obligations hereunder to a third party without approval of User.
13.8 Governing Law and Venue. The Agreement shall be construed and governed under and by the laws of Denmark with disregard to its conflict of law provisions. The parties agree that the exclusive venue for any legal action shall be vested in the ordinary courts of Denmark.

TrygFonden
Hummeltoftevej 49DK-2830 Virum
Denmark
Tel: 45 26 08 00 
info@TrygFonden.dk